Digital Night Vision FAQ
Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A: UVQ is a manufacturer focused on digital night vision technology and related optical products. We provide OEM and ODM solutions for distributors, brands, and professional users worldwide.
Q2. Do you offer OEM and ODM services?
A: Yes. We support logo customization, packaging customization, software customization, and product optimization according to customer requirements.
Q3. Can I order a sample before placing a bulk order?
A: Absolutely. Sample orders are welcome and recommended before larger purchases.
Q4. What is the minimum order quantity (MOQ)?
A: Sample orders are available. MOQ depends on the product model and customization requirements. Please contact us for details.
Q5. Do you ship internationally?
A: Yes. We ship to most countries worldwide. Shipping methods and delivery times depend on the destination and order quantity.
Q6. How long does delivery take?
A: Sample orders are typically prepared within a few business days. Bulk orders depend on quantity and production schedule. Contact us for an exact lead time.
Q7. Do your products support WiFi image transmission?
A: Selected models support real-time WiFi image transmission through Android devices. Please refer to the product specifications or contact our team for details.
Q8. Can your night vision devices be helmet mounted?
A: Yes. Selected models support helmet mounting and are compatible with related mounting accessories.
Q9. What warranty do you provide?
A: UVQ provides a 12-month limited warranty, calculated from the date the customer receives the product. It covers manufacturing defects and material or workmanship issues under normal use. If there is any conflict, the written terms confirmed for your order prevail.
Q10. What payment methods do you accept?
A: Orders placed through this website are settled by T/T bank transfer: UVQ confirms the shipping cost and final order total first, issues a quotation or proforma invoice, and ships after the payment is received and confirmed. Alibaba Trade Assurance is available for orders placed through our Alibaba.com store.
Q11. Why choose digital night vision instead of traditional analog NVG?
A: Digital night vision offers advanced features such as video recording, image transmission, software upgrades, and intelligent image processing. As sensor technology continues to evolve, digital night vision provides greater flexibility and functionality for modern users.
Q12. How quickly can I receive a quotation?
A: Our sales team typically responds within 24 hours on business days.
Still Have Questions?
Contact our team directly.
Email: sales@uvqvisiontech.com
WhatsApp: +86 15611130222
We will respond within 24 hours.
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Need more help? Contact UVQ Vision Tech for digital night vision support, or explore our night vision product series before choosing your configuration.
For compliance reference, you can also review RoHS product compliance information.
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