Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A: UVQ is a manufacturer focused on digital night vision technology and related optical products. We provide OEM and ODM solutions for distributors, brands, and professional users worldwide.
Q2. Do you offer OEM and ODM services?
A: Yes. We support logo customization, packaging customization, software customization, and product optimization according to customer requirements.
Q3. Can I order a sample before placing a bulk order?
A: Absolutely. Sample orders are welcome and recommended before larger purchases.
Q4. What is the minimum order quantity (MOQ)?
A: Sample orders are available. MOQ depends on the product model and customization requirements. Please contact us for details.
Q5. Do you ship internationally?
A: Yes. We ship to most countries worldwide. Shipping methods and delivery times depend on the destination and order quantity.
Q6. How long does delivery take?
A: Sample orders are typically prepared within a few business days. Bulk orders depend on quantity and production schedule. Contact us for an exact lead time.
Q7. Do your products support WiFi image transmission?
A: Selected models support real-time WiFi image transmission through Android devices. Please refer to the product specifications or contact our team for details.
Q8. Can your night vision devices be helmet mounted?
A: Yes. Selected models support helmet mounting and are compatible with related mounting accessories.
Q9. What warranty do you provide?
A: UVQ products include a standard warranty. Warranty terms may vary depending on the product and order type.
Q10. What payment methods do you accept?
A: We accept Alibaba Trade Assurance, T/T bank transfer, and other mutually agreed payment methods.
Q11. Why choose digital night vision instead of traditional analog NVG?
A: Digital night vision offers advanced features such as video recording, image transmission, software upgrades, and intelligent image processing. As sensor technology continues to evolve, digital night vision provides greater flexibility and functionality for modern users.
Q12. How quickly can I receive a quotation?
A: Our sales team typically responds within 24 hours on business days.
Still Have Questions?
Contact our team directly.
Email: sales@uvqvisiontech.com
WhatsApp: +86 15611130222
We will respond within 24 hours.
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Need more help? Contact UVQ Vision Tech for digital night vision support, or explore our night vision product series before choosing your configuration.
For compliance reference, you can also review RoHS product compliance information.