Terms & Conditions

These terms apply to your use of uvqvisiontech.com and to orders placed through this website.

About UVQ

This website is operated by Beijing Zidongcheng Technology Co., Ltd. (UVQ Vision Tech).

Contact email: sales@uvqvisiontech.com

Effective date: September 18, 2026

Product Information

Product descriptions, specifications, images and illustrations on this website are provided to describe our products as accurately as we can. If you need a specific specification to be guaranteed for a particular order, please confirm it with us in writing before ordering.

Pricing

Prices displayed on the website are product prices and do not automatically include international shipping, import duties, taxes, customs clearance charges or import VAT unless explicitly stated in the applicable quotation or Proforma Invoice.

Shipping is calculated separately, as described in our Shipping & Delivery Policy.

Website prices may be updated from time to time. If an obvious pricing or typographical error is identified before an order is finalised, UVQ will notify the customer and confirm the correct price before payment.

Orders

Submitting an order through this website is a request to purchase. An order is not finalised until UVQ has confirmed the shipping cost and the final order total, and payment has been received and confirmed.

You are responsible for providing accurate contact, delivery and quantity information.

UVQ may decline an order before payment is received where the product is unavailable, the destination cannot be served, the order information is incomplete, or the order cannot be fulfilled as quoted.

For standard products, cancellation requests made before payment or before shipment will be reviewed according to the order status. Once an order has been shipped, the Returns & Refund Policy applies.

Shipping

Shipping and delivery are described in our Shipping & Delivery Policy.

Applicable Incoterms and shipping responsibilities will be confirmed individually in the quotation or Proforma Invoice.

Payment

The current default payment method for orders placed through this website is T/T Bank Transfer.

For small or sample orders, the customer submits an order or inquiry, UVQ confirms the shipping cost and the final amount and issues a quotation, Proforma Invoice or payment instructions, the customer completes the T/T payment, UVQ confirms receipt, and the shipment is arranged.

For bulk, distributor, OEM and ODM orders, the deposit percentage, balance payment and payment milestones are confirmed individually in the quotation or Proforma Invoice.

Customs, Taxes and Import Responsibilities

Import duties, taxes, customs clearance responsibilities and related charges depend on the agreed Incoterm, destination and individual order arrangement, and will be confirmed in the quotation or Proforma Invoice.

OEM and ODM Orders

UVQ provides OEM and ODM services, including logo customization, packaging customization, software customization and product optimization, subject to agreement with the customer.

Customized, OEM, ODM, private-label and custom packaging orders are generally non-returnable and non-refundable once production has been confirmed or customization has begun, except where there is a confirmed manufacturing defect, where the product materially differs from the mutually confirmed written specification, or where UVQ has supplied an incorrect product.

Minimum order quantity, customization requirements, production schedule and cancellation terms for OEM and ODM orders are confirmed individually in the quotation or Proforma Invoice.

Intellectual Property

Content on this website, including text, images, product photographs and graphics, belongs to UVQ or is used with permission, and may not be copied or reused without permission.

The UVQ name and logo are used as trade marks of Beijing Zidongcheng Technology Co., Ltd.

Warranty

UVQ provides a 12-month limited warranty, calculated from the date the customer receives the product.

The warranty covers manufacturing defects and material or workmanship issues arising under normal use.

The warranty does not normally cover:

• accidental damage
• misuse or abuse
• unauthorized modification or repair
• damage caused by improper installation or operation
• damage resulting from use outside documented product specifications
• normal cosmetic wear

Whether a particular case is covered by the warranty is confirmed by UVQ after reviewing the product and the order information.

Warranty registration is available on our warranty registration page.

Returns and Refunds

Returns and refunds are handled in line with our Returns & Refund Policy.

For standard, non-customized products, you should contact UVQ within 14 calendar days after receiving the product to request a return, and the return must be authorized by UVQ before the product is sent back.

Customized, OEM, ODM, private-label and custom packaging orders are generally non-returnable and non-refundable once production has been confirmed or customization has begun, except where there is a confirmed manufacturing defect, where the product materially differs from the mutually confirmed written specification, or where UVQ has supplied an incorrect product.

UVQ will initiate an approved refund within 7 business days after the returned product has been received and any necessary inspection has been completed.

Limitation of Liability

To the maximum extent permitted by applicable law, UVQ’s total liability arising out of or relating to an order will not exceed the amount actually paid by the customer to UVQ for that order. UVQ will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profit, loss of business opportunity or business interruption, except where such limitation is not permitted by applicable law.

Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of China. Any dispute arising out of or relating to these Terms & Conditions that cannot be resolved through good-faith negotiation will be subject to the jurisdiction of the competent courts in Beijing, China.

Dispute Resolution

If a dispute arises out of or relating to these Terms & Conditions or an order, the parties should first attempt to resolve it through good-faith consultation and negotiation. If the dispute cannot be resolved through negotiation, either party may submit the dispute to the competent courts in Beijing, China.

Changes to These Terms

These terms may be updated. The version published on this page is the current version.

Effective date: September 18, 2026

Contact

For any question about these terms, contact us at sales@uvqvisiontech.com.