Warranty & Registration

SUPPORT & WARRANTY
UVQ Limited Warranty

UVQ Vision Tech provides a 12-month limited warranty from the original date of purchase.

This warranty covers manufacturing defects and workmanship issues under normal operating conditions.

Warranty Coverage

The warranty includes:

Manufacturing defects
Electronic component failures
Internal hardware malfunctions
Image display abnormalities caused by product defects
Product performance issues caused by manufacturing defects
Warranty Exclusions

The warranty does not cover:

Accidental damage
Improper use or misuse
Unauthorized modifications or repairs
Water damage caused by improper operation
Damage caused by drops, impacts, or transportation
Normal wear and cosmetic damage
Damage caused by improper storage conditions
Warranty Service Procedure

If your product experiences a problem during the warranty period, please contact our support team and provide:

Product Model
Serial Number
Purchase Date
Description of the Issue
Photos or Videos Showing the Problem

Our technical team will evaluate the issue and provide repair, replacement, or technical support when applicable.

Product Registration

Registering your product helps us provide faster warranty service and technical support.

Please provide:

Product Model
Purchase Date
Country / Region
Email Address
WhatsApp Number
Technical Support

Our technical support team is available to assist with:

Product Setup
Firmware Updates
WiFi Configuration
Troubleshooting
Warranty Service Requests
Contact UVQ Support

Company: UVQ Vision Tech

Website: https://uvqvisiontech.com

Email: sales@uvqvisiontech.com

WhatsApp: +86 156 1113 0222

Warranty Statement

UVQ reserves the right to inspect, repair, replace, or reject warranty claims based on product evaluation. Warranty coverage applies only to products purchased through authorized UVQ sales channels.

Contact Information

Address

1307, Building 13, Building 1, No. 201, West Third Ring South Road, Fengtai District, Beijing

Call

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